SACS Reaffirmation
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Assessment : 2007 - 2008 : Educational Programs :
Family and Consumer Sciences BA (Food Service Management)
3 Goals 8 Objectives 8 Indicators 8 Criteria 8 Findings 8 Actions
GOAL: Employer Satisfaction
| Objective | Employer Rating | |
| Employers will rate Food Service Management interns as "above average" or higher on the business supervisor evaluation forms. Associated Goals: Employer Satisfaction |
| Indicator | Evaluation Rating Data  The supervisor evaluation form for food service management interns includes a supervisor rating of the intern that will be extracted and averaged. |
| Criteria | Evaluation Rating Data 80% of business supervisors of food service management interns would give the intern a rating of 3.5 or higher on a 5.0 scale. |
| Finding | Employer Satisfaction The one student who graduated with the BA in the program for the 2007-2008 year received a rating of 4.0 on a 5.0 scale from his business supervisor for his work as an intern. |
Actions for Objective:
| Action | Employer Satisfaction This finding of a satisfactory employer/supervisor rating indicates that the program is sound and no major changes in content or organization are recommended. |
GOAL: Employer Satisfaction
| Objective | Employer Satisfaction With FSM Interns | |
| Employers of Food Service Management interns will view them as worthy of recruitment for entry-level management positions in their companies Associated Goals: Employer Satisfaction |
| Indicator | Evaluation Data The supervisor evaluation form contains a question regarding the intern's potential as an employee of the business that will be extracted and reported as a percentage. |
| Criteria | Evaluation Data 70% of business supervisors of food service management interns will indicate that they would hire the intern given the availability of a suitable entry-level management position in the company. |
| Finding | Employer Satisfaction With FCS Interns The one student who graduated with the BA in the program for the 2007-2008 academic year received a suitable job offer from his employer. He chose to go with another company (restaurant chain), and has been very happy with his decision. |
Actions for Objective:
| Action | Employer Satisfaction With FSM Interns No major change in program content or organization is recommended based on the job offer that was made to this student from his internship experience. |
GOAL: Student Knowledge Of Content Area
| Objective | Knowledge And Skills | |
| Students graduating from the food service management program will demonstrate the knowledge and skills necessary for entry-level management in food service/restaurant positions. Associated Goals: Student Knowledge Of Content Area |
| Indicator | Survey Data The exit survey for food service management majors includes a section that tests retention of course material; it is graded on a pass/fail basis. |
| Criteria | Survey Data 80% of students who complete the food service management program''s Exit Survey will score a grade of Pass or High Pass according to the standardized grading rubric. |
| Finding | Knowledge and Skills The one student who graduated with the BA for the 2007-2008 academic year scored a grade of Pass on the program''s Exit Survey according to the standardized grading rubric. |
Actions for Objective:
| Action | Knowledge and Skills The student''s performance on the program''s Exit Survey indicates that his knowledge and skills are appropriate. Therefore, no change is recommended at this time. |
GOAL: Student Satisfaction
| Objective | Building/Facilities | |
| The department will provide a building with classroom and lab spaces that are viewed by the students as satisfactory. Associated Goals: Student Satisfaction |
| Indicator | Student Survey Data - Building/facilities Exit Survey data that includes a rating of the facility used by the department will be extracted and analyzed. |
| Criteria | Student Rating Score - building/facilities 80% of graduating seniors will rate the facility used by the department with a score of 3.0 or higher on a 4.0 scale. |
| Finding | Building/Facilities The one student who earned the BA in the program for the 2007-2008 academic year rated the building/facilities for the program as 2.0 on a 4.0 scale. |
Actions for Objective:
| Action | Building/Facilities The one student who graduated with the BA for 2007-2008 at this time rated the building/facilities as a 2.0 on a 4.0 scale. He will be contacted for additional information as to how he believe the building/facilities could be improved. |
GOAL: Student Satisfaction
| Objective | Faculty | |
| The faculty will provide a department viewed by the students as satisfactory in regard to the faculty. Associated Goals: Student Satisfaction |
| Indicator | Student Survey Data - Faculty Exit survey data that includes a rating of the faculty in the program will be extracted and analyzed. |
| Criteria | Student rating score - faculty 80% of graduating seniors will rate the faculty in the program with a score of 3.0 or greater on a 4.0 scale. |
| Finding | Faculty The one student who graduated with the BA for the 2007-2008 year rated faculty in the program as 3.0 on a 4.0 scale. |
Actions for Objective:
| Action | Faculty At the end of the 2007-2008 year, there has been a major change in faculty with the retirement of Dr. Zaheer Kirmani, but this decision was not part of the OATdb process. A new faculty member has been hired on a temporary basis while a job search is ongoing. |
GOAL: Student Satisfaction
| Objective | Opportunities For Networking | |
| The faculty will provide a department viewed by the students as satisfactory in regard to opportunities for networking. Associated Goals: Student Satisfaction |
| Indicator | Student Survey Data - Networking Exit survey data that includes a rating of the opportunities for networking provided to the student will be extracted and analyzed. |
| Criteria | Student rating score - networking 80% of graduating seniors will rate the opportunities for networking with a score of 3.0 or greater on a 4.0 scale. |
| Finding | Opportunities for Networking The one student who graduated with the BA for the 2007-2008 academic year rated opportunities for networking as a 4.0 on a 4.0 scale. |
Actions for Objective:
| Action | Opportunities for Networking Opportunities for networking were rated high by the one student who graduated with the BA for 2007-2008; therefore, faculty will be encouraged to continue with the activities in place at this time. |
GOAL: Student Satisfaction
| Objective | Professional Organizations | |
| The faculty will provide a department viewed by the students as satisfactory in regard to professional organizations. Associated Goals: Student Satisfaction |
| Indicator | Student Survey Data - Organizations Exit survey data that includes a rating of the professional organizations will be extracted and analyzed. |
| Criteria | Student survey data - professional organizations 80% of graduating seniors will rate professional organizations in the department with a score of 3.0 or greater on a 4.0 scale. |
| Finding | Professional Organizations The one student who graduated with the BA for the 2007-2008 academic year rated professional organizations in the department as a 3.0 on a 4.0 scale. |
Actions for Objective:
| Action | Professional Organizations The professional organizations were given a satisfactory rating by the one student who graduated with the BA in the program for 2007-2008; therefore, faculty will be encouraged to continue the same course of action. |
GOAL: Student Satisfaction
| Objective | Program Content For FSM Major | |
| The faculty will provide a department viewed by the students as satisfactory in regard to the program content for the major. Associated Goals: Student Satisfaction |
| Indicator | Student Survey Data - Program Content Exit survey data that includes a rating of the program content in the major will be extracted and analyzed. |
| Criteria | Student Survey Data - Program Content 80% of graduating seniors will rate the program content in the major with a score of 3.0 or greater on a 4.0 scale. |
| Finding | Program Content The one student who graduated with the BA in the program for 2007-2008 rated program content as a 3.0 on a 4.0 scale. |
Actions for Objective:
| Action | Program Content All responses from students and prospective employers (i.e., business supervisors) indicate that the program content is appropriate. Therefore, no major changes in program content are recommended at this time (last year''s change to require FCS 131 Intro. to Hospitality Industry continues to be in effect). |