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Assessment : 2007 - 2008 : Educational Programs :
Marketing BBA

2 Goals     6 Objectives     6 Indicators     6 Criteria     6 Findings     6 Actions

GOAL: Marketing Student Satisfaction

Objective MKT-Comparison With Aspirant Schools
Marketing students will be as satisfied with the level of instruction they received as those students who attended six aspirant schools.
Associated Goals: Marketing Student Satisfaction

Indicator MKT-Educational Benchmarking Inc.- Undergraduate Business Exit Assessment
Opinions of Marketing student on the Educational Benchmarking Inc - Undergraduate Business Exit Assessment.
Criteria Marketing Comparison
The Marketing program mean will be no greater than .5 below the six aspirant school comparison group mean.
Finding Marketing Program
The Marketing mean was greater than the six aspirant school comparison group.
Actions for Objective:

Action MKT-Higher Caliber Assessment Tools
We are pleased with the findings and will continue to measure the perceptions of our students.

GOAL: Marketing: A Broad Base Knowledge

Objective Collect And Interpret Market Research Data
Students who complete the BBA in Marketing will be able to communicate research needs to a professional researcher, evaluate a research report, and collect and interpret their own research data. 472
Associated Goals: Marketing: A Broad Base Knowledge

Indicator Marketing Research Pre-Test, Post-Test, And Rubric
Assessment will be made using pre-test and post-test performance on communicating research needs, evaluating a research report, and collecting and interpreting their own research data. A rubric will be used to assess skill in collecting and interpreting research data. 472
Criteria Marketing Research: Improvement on Post-Test and Rubric Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. Seventy five percent of Marketing majors will receive a score of at least acceptable on the Marketing Research rubric. 472
Finding Market Research Findings
This objective was not assessed in 2007-08.
Actions for Objective:

Action MKT Research
This objective should be assessed in 2008-2009.

GOAL: Marketing: A Broad Base Knowledge

Objective Consumer Behavior Process
Students who complete the BBA in Marketing will demonstrate knowledge of the consumer decision making process and the factors that influence consumer decision making. 378
Associated Goals: Marketing: A Broad Base Knowledge

Indicator Consumer Behavior Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on the consumer decision making process and the factors that influence consumer decisions.. Embedded question will be used on each exam. 378
Criteria Consumer Behavior: Improvement on Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. Student performance on embedded questions is targeted at 75% correct. 378
Finding Consumer Behavior Findings
This objective was not assessed in 2007-08.
Actions for Objective:

Action Consumer Behavior
This objective should be assessed in 2008-2009.

GOAL: Marketing: A Broad Base Knowledge

Objective Global Marketing
Students who complete the BBA in Marketing will demonstrate knowledge of the global nature of business today and the forces shaping the evolution of the global market and the process of extending from domestic business operations into global markets. 471
Associated Goals: Marketing: A Broad Base Knowledge

Indicator Global Marketing Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on the concepts related to the current state of international business and its development as well as the nature of taking a domestic business global. 471
Criteria Global Marketing: Improvement on Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 471
Finding Global Marketing Findings
Students averaged a 67% improvement over the pre-test. The class average on individual post-test questions is 74%. Please see attachment.
Actions for Objective:

Action Global MKT
The criteria were not met. The faculty involved with this objective will investigate the criteria and performance. We will search for alternative ways to assess this objective.

GOAL: Marketing: A Broad Base Knowledge

Objective Marketing Core Concepts And Principles
1) Students who complete the BBA in Marketing will demonstrate knowledge of the core concepts and principles of Marketing and the elements of the marketing mix. 371
Associated Goals: Marketing: A Broad Base Knowledge

Indicator Marketing Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on concepts and principles, and on the elements of the marketing mix in MKT 371.
Criteria Marketing: Improvement on Post-Test Scores
Students will average at least a 50% improvement over the pre-test score. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 371
Finding Marketing Core Concepts and Principles Findings
Students averaged a 107% improvement over the pre-test. The class average on individual post-test questions is 74%. Please see attachment.
Actions for Objective:

Action MKT Concepts and Principles
The criteria were not met. The faculty involved with this objective will investigate the criteria and performance. We will also search for alternative ways to assess this objective.

GOAL: Marketing: A Broad Base Knowledge

Objective Strategic Marketing
Students who complete the BBA in Marketing will demonstrate knowledge of the impact of strategic marketing decisions on the firm and marketing decision models currently found in practice. 473
Associated Goals: Marketing: A Broad Base Knowledge

Indicator Strategic Marketing Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on the nature of strategic marketing decision making and the models used in practice. 473
Criteria Strategic Marketing: Improvement on Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 473
Finding Strategic Marketing Findings
This objective was not assessed in 2007-08.
Actions for Objective:

Action Strategic MKT
This objective should be assessed in 2008-2009.

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Sam Houston State University
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