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Assessment : 2007 - 2008 : Administrative Support :
Student Services, Vice President

5 Goals     7 Objectives     18 Indicators     27 Criteria     28 Findings     8 Actions

GOAL: Inclusive Community

Objective Collaborative Programs
Create opportunities for departments within the division to develop collaborative programs with internal and external constituents.
Associated Goals: Inclusive Community

Indicator Collaborative Program Report
Division of Student Services Collaborative Program Report.
Criteria Collaborative Programs
Submit program descriptions that highlight collaborative efforts with internal or external constituents to the Vice President.
Finding Collaborative Program Report
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Number of Promotional Publications
Number of weekly e-mails, newsletters, and brochures used to market and promote department programs.
Criteria Create Division Brochure
Create division brochure annually.
Finding Publish Division Brochure
Volume IX, Number 9 of the Student Services Division Booklet was completed.
Criteria Create Newsletters
Create one newsletter per long semester.
Finding Number of Newsletters Published
Created two division newsletters, one during Fall 2007 and one during Spring 2008.
Criteria Create Weekly E-Mails
Create 14 weekly e-mails per long semester.
Finding Number of Weekly E-mails
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria Submit Department Brochures
Submit one department brochure to the Vice President annually.
Finding Submission of Department Brochures
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Percentage of Staff on University Committees
Percentage of staff recommended for committee service.
Criteria Committee Service
60 percent of staff will serve on committees.
Finding Percentage of Committee Service
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action Develop Collaborative Programs
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

GOAL: Innovative Programs and Services

Objective Division Resources
Increase the availability of division resources to the departments for development of new and innovative programs and services.
Associated Goals: Innovative Programs and Services

Indicator New Program Proposals
Number of new program proposals submitted to the Vice President for approval.
Criteria Resources for Programs and Services
Identify two new programs and services in need of resources.
Finding Bearkat OneCard Financial Center Funding Proposal
The Bearkat OneCard Financial Center funding proposal was submitted to the President for approval.
Finding Electronic Medical Files
Research the feasibility of electronic medical files in the Health Center.
Actions for Objective:

Action Bearkat OneCard Financial Center Funding Proposal
The proposal was approved by the President and received final approval for the implementation of the onecard services fee in November 2007 from the Board of Regents. The fee will take effect September 1, 2008.
Action Electronic Medical Files
Implementing electronic medical files in the Health Center is not feasible at this time.

GOAL: Innovative Programs and Services

Objective Enhance The Student Experience
Develop programs and activities that enhance the student experience in the areas of University spirit, traditions, and residential campus culture.
Associated Goals: Innovative Programs and Services

Indicator Budget Report For Program Council And Student Organizations
Division of Student Services Budget Report for Program Council and student organizations.
Criteria Program Council Budget Increase
Increase the Program Council budget by 10 percent, which will be designated to develop five weekend programs per semester.
Finding Program Council Budget Increase
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria SNAP Funding
Create a Saturday Night Alternative Program (SNAP) funding source, through Student Service Fees, for student organizations to program on the weekend.
Finding SNAP Program Funding Source
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Orientation Attendees Survey For Spirit Day Camps
Survey of the 2008 orientation attendees that will determine participation in the spirit day camps pending completion of the University Camp facility.
Criteria Participation in Spirit Day Camps
10% of the 2008 Freshman Class will participate in a series of spirit day camps.
Finding Percentage of Freshman Class Participation
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year
Indicator University Camp
Completion of the University Camp facility.
Criteria Spirit Day Camps
Provide the first series of spirit day camps by Summer 2008.
Finding Spirit Day Camps
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator University Traditions Curriculum
University Traditions Curriculum targeted towards freshman students.
Criteria Sam 136 Curriculum Traditions Component
Collaborate with all Sam 136 instructors to develop a traditions component in the curriculum by Fall 2008.
Finding Sam 136 Traditions Component
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria University Traditions During Orientation
Provide at least seven mini sessions highlighting University traditions during the Freshman Orientation Program.
Finding University Traditions During Orientation
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action Enhancing the Student Experience Development
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

GOAL: Staff Professional and Personal Development

Objective Staff Development
Provide opportunities for intellectual, physical, and spiritual development for employees.
Associated Goals: Staff Professional and Personal Development

Indicator Develop Staff Development Programs
Number of annual staff development programs for division employees.
Criteria Provide Educational Sessions
Provide one educational session per long semester.
Finding Number of Educational Sessions
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria Provide Team Building Sessions
Provide one team building session per long semester.
Finding Number of Team Building Sessions
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Employees Attending Annual Staff Development
Percentage of employees attending annual staff development programs.
Criteria Staff Attendance at Staff Development
80 percent of employees will attend staff development programs.
Finding Percentage of Staff Employess Attending
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Evaluate Staff
Human Resources annual merit review process.
Criteria Complete Annual Staff Evaluations
Complete 100 percent of annual staff evaluations by June 30 using the annual merit review form.
Finding Complete Staff Evaluations
All direct report staff evaluations were completed by May 15 using the annual merit review form.
Indicator Meet With Directors
Number of monthly meetings with directors during long semesters.
Criteria Present Department Activity Reports
Meet as a group at least once per month for directors to present department activity reports as well as receive University updates from the Vice President.
Finding Number of VPSS Staff Meetings
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria Provide University Updates
Meet individually with department directors for the Vice president to receive department updates as well as provide University updates.
Finding Number of Meetings with Directors
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action Opportunities for Staff Development
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

GOAL: Student Participation and Satisfaction

Objective Evaluate Programs For Students' Perceptions And Opinions
Provide assessment tools for departments to evaluate programs that will determine students' perceptions and opinions.
Associated Goals: Student Participation and Satisfaction

Indicator StudentVoice Contract Renewal
StudentVoice Contract renewal for the 2008-2009 academic year.
Criteria StudentVoice Assessment Software Utilization
The StudentVoice Contract will be renewed and 100 percent of student services directors will continue to utilize the assessment management system during the 2008-2009 academic year.
Finding Percentage of StudentVoice Utilization
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action StudentVoice Software Usage
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

GOAL: Student Participation and Satisfaction

Objective Evaluate Programs for Student Participation
Each department will review and evaluate current programs to encourage student participation.
Associated Goals: Student Participation and Satisfaction

Indicator Performance Indicator Report
Division of Student Services Performance Indicator Report.
Criteria Meet Performance Indicator Goal
Evaluate 30 percent of department services based on meeting their performance indicator goals.
Finding Performance Indicator Data
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action Performance Indicator Report Evaluation
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

GOAL: Students Critical Thinking and Lifelong Learning

Objective Opportunities For Learning
Provide opportunities for students to explore traditional and alternative learning through newspaper readership with the USA Today Collegiate Readership Program, luncheons with University administrators, and alcohol and drug use education sponsored by the Alcohol Abuse Initiative.
Associated Goals: Students Critical Thinking and Lifelong Learning

Indicator Alcohol Initiative Budget
Alcohol Abuse Initiative budget.
Criteria Increase Alcohol Initiative Budget
Increase the budget by pursuing grant-funded opportunities from outside agencies for the 2007-2008 academic year.
Finding Alcohol Abuse Intiative Budget
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Assess Collegiate Readership Program
Collegiate Readership Program Student Survey. The survey provides information on civic engagement and global awareness.
Criteria Knowlege Acquired From Reading the Newspaper
75 percent of student participants indicate that the knowledge acquired from reading the newspaper has influenced their views on a political or ethical issue.
Finding Collegiate Readership Program Survey Results
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Collegiate Readership Program Consumption Report
Collegiate Readership Program Consumption Report. The report provides the number of newspapers distributed on campus.
Criteria Increase Student Readership
Compare the 2006-2007 and the 2007-2008 consumption report data to determine if student readership on campus has increased by 25 percent.
Finding Collegiate Readership Program Consumption
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Indicator Survey Information Exchange Luncheons
Survey of students attending information exhange luncheons sponsored by the Vice President for Student Services. The survey provides information concerning what was learned and the learning experience. Throughout the fall and spring semesters the Vice President has six luncheons and randomly selected students are invited to attend. They are primarily comprised of freshman, sophomore, junior, and senior students who are leaders in student and academic organizations on campus. International students are also invited to attend. Students were provided additional space at the end of the anonymous survey for comments, as well as asked to identify what they learned at the event.
Criteria Survey Students for Benefits
80 percent of students surveyed indicate that meeting University administrators were of benefit to them.
Finding Survey Students for Benefits
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria Survey Students for Increased Knowledge
80 percent of students surveyed indicate increased knowledge of University operations.
Finding Survey Student for Increased Knowledge
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Criteria Survey Students for Valuable Experience
80 percent of students surveyed indicate luncheons were a valuable experience.
Finding Survey Students for Valuable Experience
Assessment process is still in progress and the findings will be reported at the beginning of the 2008-2009 academic year.
Actions for Objective:

Action Opportunities for Student Learning
Assessment process is still in progress and the actions will be reported at the beginning of the 2008-2009 academic year.

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