SACS Reaffirmation
| Objective | Communication With Counselors | |
| Improve communications with high school and community college counselors. Associated Goals: Closing the Gaps |
| Indicator | Counselor Training Provide counselor training on and off campus. |
| Criteria | Community College Counselor Conference If we provide counselor training for community college counselor''''s, communication will improve. |
| Finding | Community College Conference SHSU hosted a community college counselor conference in the spring with 22 attendees. |
| Criteria | High School Counselor Conference If we provide counselor training for high school counselors, communication will improve. |
| Finding | High School Counselor Conference SHSU hosted a high school counselor conference in the Fall with 55 counselors attending. |
| Action | Community College Conference These conferences provide current useful information to the community college counselors and will continue to be hosted. |
| Action | Expand Counselor Contact SHSU will expand counselor contact with high school counselors by providing on-line access. |
| Action | High School Conferences These conferences provide current information to high school counselors and will continue to be hosted. |
| Objective | Community College Partnerships | |
| Develop effective partnerships with community colleges that improve institutional efficiency, simplify the transfer process and help attract a larger number of qualified transfer students. Associated Goals: Closing the Gaps |
| Indicator | Establish And Maintain Articulation Agreements Establish and maintain articulation agreements with community colleges. |
| Criteria | Articulation Agreements If we establish and maintain articulation agreements with community colleges, we can attract larger numbers of qualified transfer students. |
| Finding | Articulation Agreements In 2008, SHSU had 17 articulation agreements. |
| Indicator | Joint Admissions/Reverse Transfer Establish and maintain joint admission/reverse transfer agreements with community colleges. |
| Criteria | Joint Admission/Reverse Transfer Agreements If we establish and maintain joint admission and reverse transfer agreements with community colleges, we can attract larger numbers of qualified transfer students. |
| Indicator | Programming For Articulation Agreements Maintain programming for articulation agreements with Community Colleges for transfer and reverse transfer programs. |
| Criteria | Maintain Programming If we maintain programming for articulation agreements, transfer students and counselors have the most accurate information for successful transfer of credits. |
| Finding | Joint Admission/Reverse Transfer Staffing SHSU has one person assigned to development joint admissions/reverse transfer agreements with community colleges. |
| Finding | Transfer Crosswalk Course crosswalk is kept up-to-date to give prospective students and counselors the most current information. |
| Action | Develop Articulation Agreements SHSU will continue developing articulation agreements with community colleges to ease the transfer process. |
| Action | Work with Community College Personnel SHSU will work with the community college personnel to transfer information to grant transferrable credit. |
| Objective | Expand Recruitment | |
| Expand recruitment activities in Texas, including the establishment of regional offices in Dallas-Ft. Worth and Houston. Associated Goals: Closing the Gaps |
| Indicator | Funding For Admission Counselor Positions Receive funds for Admission Counselor positions. |
| Criteria | Hiring of regional recruiters If the funds are received, the hiring of regional recruiters can be accomplished. |
| Finding | Regional Recruiters SHSU has two regional recruiters--one in Dallas/Fort worth and one in Houston to recruit prospective students to SHSU. |
| Action | San Antonio/Austin Area Recruiter SHSU will continue working on hiring regional recruiter in the San Antonio/Austin area. |
| Objective | Prospect And Applicant Pools | |
| Increase the size and quality of the prospect and applicant pools. Associated Goals: Closing the Gaps |
| Indicator | Prospect And Applicant Yield Rates Improve the yield rates for prospect and applicants. |
| Criteria | Accepted Student Yield Rate If the accepted pool increases with improved academic profiles, the enrolled student yield should increase. |
| Criteria | Applicant Yield Rate If the applicant pool increases with improved academic profiles, the accepted yield should increase. |
| Finding | Accepted to Enrolled The yield rate for accepted to enrolled student is 44%. |
| Finding | Applied to Accepted Yield The yield rate for applied to accepted is 70%. |
| Action | Monitor Rates SHSU will continue to monitor the rates and implement programs appropriate to improving these rates. |
| Objective | Recruit And Retain | |
| Increase the academic profile, diversity and academic performance of the freshman and transfer class. Associated Goals: Closing the Gaps |
| Indicator | First-year Retention Increase the first-year retention rates by one point. |
| Criteria | Retention Rates If the academic performance of the freshmen and transfer class improve, it should increase the first year retention rate. |
| Finding | First Year Retention The first year retention rate for Fall 2006 - Fall 2007 was 70%. |
| Indicator | Increase Average SAT Scores Increase the entering SAT scores for admissions to 1040. |
| Criteria | Average SAT Score If the average SAT scores increase, it should increase the academic profile of the entering cohort. |
| Finding | SAT Average The SAT average of 1032 did not meet the goal of 1040. |
| Indicator | Increase Graduation Rate Increase the six-year graduation rate for full-time freshmen by 1%. |
| Criteria | Graduation Rates If the academic performance of the freshmen and transfer class improve, it should eventually increase graduation rates. |
| Finding | Graduation Rate The 6-year graduation rate for full-time beginning freshmen was 41%. |
| Indicator | Increased Diversity Of Students Increase the number of students enrolled in each ethnic classification with overall enrollment increase of 2%. |
| Criteria | Ethnic Enrollment If the enrolllment increases overall, it should result in an increase in each ethnic group''s enrollment. Hispanic enrollment increase by 4%, Black student enrollment by 4%. |
| Finding | Enrollment Increase In Fall 2007 the enrollment was 16,415. This represents a 3% increase over the Fall 2006 figure of 15,935. The Hispanic student enrollment was a 10% increase and the black student enrollment was a 5% increase. |
| Action | Monitor Rates SHSU will continue to monitor each rate and plan programs according to need. |
| Objective | Recruitment On Campus | |
| Engage the campus community in a more coordinated recruitment effort. Associated Goals: Closing the Gaps |
| Indicator | Coordinate On-campus Events With Visitor Center Coordinate calendar of on-campus events with the Visitor Center to collect prospective student information. |
| Criteria | Calendar Coordination Athletic, recreational sports, student center and academic meeting - If the calendars are coordinated for on-campus events, the campus community will be more engaged in recruitment efforts. |
| Finding | Committee Formed A committee was formed in Spring 2008 to begin the calendar of events for Fall 2008. |
| Criteria | Summer Camp Information If the calendars are coordinated for on-campus events, the campus community will be more engaged in recruitment efforts. |
| Finding | Summer Camp Info. Collected Each summer camp collected camper information as a recruiting tool. These students will be sent age-appropriate SHSU recruitment materials. |
| Action | On-Camps Event Calendar The VPEM will coordinate meetings with staff to begin the process of creating an on-campus event calendar and how to collect summer camper contact information. |
| Objective | Recruitment Opportunity Expansion | |
| Create new recruitment programs for middle school, junior high and high school students through grant programs. Associated Goals: Closing the Gaps |
| Indicator | Student Teacher Opportunities Opportunity to train student teachers to provide public education students with "Closing the Gaps" material. |
| Criteria | Provide CTG Materials If we provide "CTG" materials to student teachers in public education to provide to students, the college going culture will improve. |
| Finding | Closing the Gaps Materials Closing the Gaps materials were sent to the Walker County Boys and Girls Club for use. |
| Indicator | TG Grant Proposal For Go Center Submit proposal for grant money for mobile GO center from TG. |
| Criteria | GO Center Approval If the grant proposal is approved, new recruitment programs can be implemented. |
| Finding | GO Center Grant Approved Go Center Grant was approved and recruitment programs implemented. |
| Action | Expand Use of Closing the Gaps Materials More meetings will be scheduled to plan on sending the Closing the Gaps materials with the Student Teachers when they go to the various schools. |
| Objective | Publications | |
| Develop and maintain divisional publications, websites, and other communication means that promote the university's image and have a common look and feel. Associated Goals: Marketing |
| Indicator | Common Look And Feel Of Publications Work with the Director of Marketing to insure that all major divisional publications have a common look and feel. |
| Criteria | Common Look and Feel of Publications If we collaborate with other departments in the division, it should create a common image of the university. |
| Finding | Common Look The departments in Enrollment Management division began using the "common" look for their recruitment publications, including the printed catalog. |
| Action | Continue Common Image SHSU will continue to modify the publications to create a common image of the university. |
| Objective | Website Development | |
| Develop effective websites for each departments. Associated Goals: Marketing |
| Indicator | Coordinated Websites Redesign departmental websites to coordinate with university image and current information. |
| Criteria | Departmental Websites If we redesign departmental websites, it should result in effective, informative websites for parents, students, faculty, and staff. |
| Finding | Websites The Registrar''s Office, Career Services, Go Center have re-created their websites to be more effective for students. |
| Indicator | VPEM Website Maintain the website for Vice President for Enrollment Management. |
| Criteria | VPEM Website If we maintain the Vice President for Enrollment Management''s website, it should result in current information for parents, students, faculty, and staff. |
| Finding | VPEM Website The VPEM website has been maintained with current, useful information. |
| Action | Monitor Newly Created Websites The VP will monitor the progress of newly created websites. |
| Objective | Communication And Planning | |
| Insure effective communication and planning throughout the enrollment management process. Associated Goals: Program Development |
| Indicator | Meetings Hold regular directors' meetings, VP of Enrollment Management meetings with Academic Affairs, Impact Meetings to plan and execute the University's and Division's strategic objectives. |
| Criteria | Impact Meetings If the Enrollment Management division directors meet with other divisions on campus, the strategic objective can be met. |
| Finding | Planning Impact Meetings During the Academic 2005-06 year, the specific directors from Enrollment Management had monthly meetings with personnel from finance, financial aid, registrar''s office and computer services. |
| Criteria | Meeting with Academic Affairs If the VPEM meets with the Academic Affairs Associate Vice Presidents, the strategic objective can be met. |
| Finding | Weekly Meetings with Academic Affairs During the Academic 2006-07 year, the VP for Enrollment Management had weekly meetings with the Office of Academic Affairs. |
| Criteria | Regular Meetings Result in Meeting Objectives If the Vice President holds regular directors'''' meetings, the division''''s strategic objectives should be met. |
| Finding | Bi-Weekly Meetings with Directors During the Academic 2006-2007 year, the VP of Enrollment Management had bi-weekly meetings with directors in division. |
| Indicator | One-on-One Meetings Hold one-on-one bi-weekly meetings with each director to provide an overview of collaborative activities, updates from administration, reports and department activities to insure that communication lines are open. |
| Criteria | One-on-One Task Agendas If the Vice President holds bi-weekly meetings with each director, the Vice President will have the most current inofrmation of each department to be knowledgeable outside the division. |
| Finding | One-on-One Meetings Bi-weekly meetings were held with each director and the VP for Enrollment Management was kept up-to-date with the most current information. |
| Action | Continue Meetings Continue scheduled meetings with listed groups for efficiency. |
| Objective | Employee Development | |
| Employees will demonstrate effective communication and knowledge/expertise of their area. Associated Goals: Program Development |
| Indicator | Admission Counselor Training Continue on-campus training for Admission Counselors to stay up to date with current programs, scholarships, and opportunities for recruitment efforts. |
| Criteria | Yearly Training for Admissions Counselors If admissions counselors are trained each year, students may not have to contact campus for unanswered questions. |
| Finding | Admissions Counselors Trained In Fall 2006, all admissions counselors were trained. |
| Indicator | Employee Retention All departments will retain employees by insuring appropriate technical and professional development support. |
| Criteria | Procedure Manuals Each department has current procedure manuals either in a paper or on-line version for the processes in that specific office. |
| Finding | Written Procedure Manuals In 2006-07 four of the six Enrollment Management departments had written procedure manuals. |
| Indicator | Highly Qualified Candidates All departments will improve recruitment efforts to insure that every search produces a highly qualified pool of candidates. |
| Criteria | Job Descriptions and Qualilfications The job descriptions held in the Human Resources office list the required and optional job qualifications for applicants. |
| Indicator | Organizational Charts Current organizational charts will be maintained. |
| Criteria | Organizational Chart If the organizational chart is up to date, it will show the current structure of the division. |
| Finding | Organizational Chart In 2006-2007 the organization chart was modified to add the Assistant Vice President position, and direct reports. |
| Action | Organizational Chart As changes are made within the division, the organizational chart will be updated. |
| Action | Procedure Manuals All Enrollment Management departments will have procedure manuals. |
| Action | Staff Training Staff will continue to be trained each year. A training and summary book will be published next year. |
| Objective | Staff Development | |
| Implement a program of regular professional development for all staff. Associated Goals: Program Development |
| Indicator | Yearly Professional Development Opportunities All employees will be offered at least one professional development opportunity (on or off campus) each year. |
| Criteria | On Campus Professional Organizational Opportunities Each employee in the division is approved to attend professional development on-campus. |
| Finding | Annual Professional Development Training Of the 100+ employees in the division, each was provided opportunity for annual professional development. |
| Criteria | Professional Organizational Memberships Each department has membership to a professional organization related to their field to attend conferences and/or receive up-to-date information. |
| Finding | Off Campus Professional Development 84 Enrollment Management employees attended an off campus professional development event (based on job duties, some employees may have attended more than one event). |
| Action | Off Campus Professional Development As budget and scheduling allow, employees will be able to attend more professional development opportunities. |
| Action | Professional Development Opportunities The directors in Enrollment Management will continue to provide information to direct reports for professional development opportunities. |
| Objective | Staff Performance Evaluation | |
| Provide effective methods for evaluating staff performance. Associated Goals: Program Development |
| Indicator | Annual Performance Evaluation All employees will have an annual performance evaluation with their supervisor. |
| Criteria | Employee Performance Reviews If thre are areas of concern to be correcected, the supervisor can use the performance review for writtend ocumentation, encouragement,and correction. |
| Finding | Evaluation of Direct Reports In Fall 2006 all direct reports in the VP for Enrollment Management office were evaluated. |
| Criteria | Supervisor/Director Evaluation If there are areas of concern to be corrected, the Vice President can use the performance review for written documentation, encouragement, and correction. |
| Finding | VP Review of Directors The VP for Enrollment management evaluated all direct reports. |
| Action | Evaluation of Direct Reports The Vice President for Enrollment Management will continue to evaluate all direct reports. |
| Action | Internal Evaluation Process The VP for Enrollment Management will continue to use the internal evaluation process. |
| Objective | Accuracy | |
| Ensure accuracy of the reports. Associated Goals: Regulation Compliance |
| Indicator | Consult Institutional Research Work with Institutional Research, Computer Services, and other campus departments to insure accuracy. |
| Criteria | Workorder System Workorder System--If we work with Institutional Research, Computer Services and other entities for reporting, it should result in the timely observation of reports and deadlines. |
| Finding | Workorder System Calendar of expected deadlines for workorders was submitted to Computer Services. |
| Indicator | Periodic Audits Conduct periodic audits of each department. |
| Criteria | Audit Schedule If we are audited on a periodic basis, it should result in the accuracy of the reports. |
| Finding | Audits In 2006-07, Student Financial Aid was audited. |
| Action | Data Definitions The Enrollment Management Division will begin reviewing good business practices in each department. |
| Action | Periodic Audit Review The Division of Enrollment Management will continue to submit departments for periodic audit review. |
| Objective | Reporting Procedures | |
| Ensure the accuracy and timeliness of state, federal and organizational reporting. Associated Goals: Regulation Compliance |
| Indicator | Calendar Of Reporting Functions Develop a calendar of all reporting functions. |
| Criteria | Calendar for Reporting If we develop a calendar for state, federal, and organizational reporting, it should result in accuracy and timeliness of reporting. |
| Finding | Calendar of Reporting Timelines Each department in Enrollment Management has calendar of reporting timelines. |
| Finding | Workorder system The Enrollment Management departments use the workorder system for new, updated, or changed data elements for reports. When the workorder system is used, the timeliness of reporting is improved. |
| Action | Consolidated Calendar The Enrollment Management departments should move toward a consolidated timeline/calendar. |
| Objective | Orientation | |
| Maintain summer orientation program for freshmen and transfer students, parents. Associated Goals: Retention Efforts |
| Indicator | Summer Orientation For Students And Parents Maintain summer orientation program for freshmen and transfer students. |
| Criteria | Orientation Dates and Schedule If we maintain summer orientation programs, we improve the effectiveness of the college transition for all incoming students. |
| Finding | Mandatory Orientation Summer 2006 began the mandatory attendance policy to orientation. |
| Action | On Campus Attendees Orientation will increase the number of on-campus attendees from the previous year. |
| Objective | Technological Advancement | |
| Invest in technology to enhance divisional efficiency and service. Associated Goals: Technological Advancement |
| Indicator | Conversion To Banner Prepare for the conversion from SCT Plus to Banner. |
| Criteria | Preparation for converstion from SCT Plus to Banner A training schedule must be established to facilitate the successful conversation from SCT Plus to Banner. |
| Finding | Banner Implementation Schedule The implementation schedule has been completed and the timeline runs from Spring 2008 - Spring 2009. |
| Indicator | Course Scheduling Improve course scheduling software. |
| Criteria | Scheduling Software If we improve the course scheduling software, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Planning Schedule for Ad Astra In 2006-2007, the planning schedule for Ad Astra was completed with the first phase of implementation underway. |
| Indicator | Degree Audit Software Convert from PACE degree audit software to DARS |
| Criteria | DARS If we convert the PACE degree audit software to DARS, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Test & Pilot DARS The Registrar''s Office tested and piloted the DARS software with advisors and students. |
| Indicator | Document Imaging Implement and maintain a document imaging system. |
| Criteria | Departments with Imaging If we implement and maintain a document imaging system, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Document Imaging The pilot program continued to work with the legacy system. |
| Indicator | Formal Analysis Of Student Financial Aid Conduct a formal analysis of our financial aid programs and recommend changes in present programs and awarding practices. |
| Criteria | Banner Conversion If analysis and recommendations are followed, Financial Aid should convert from SCT Plus to Banner to help with processes and awarding. |
| Finding | Timing and Process Improvement The award timing and process can be improved with upgraded software. |
| Indicator | Recruitment Software Implement a web-based recruitment software package. |
| Criteria | Recruitment information from E-Connect If we implement a web-based recruitment software package, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Expansion of Hobson's Software The Hobson''s software will be expanded to include other modules. |
| Indicator | Scholarship Software Implement scholarship software, Scholar X. |
| Criteria | Scholar X If we implement Scholar X for stuent scholarships, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Scholar X Software The Scholar X Software has not been implemented in all colleges on campus. |
| Indicator | Student Assessment Software Implement Academic Coach, student assessment of career choice, learning style, and interests. |
| Criteria | Academic Coach If we implement Academic Coach for student assessment of career choice, learning style, and interests, it should result in enhanced technological improvements in Enrollment Management. |
| Finding | Publicity for Academic Coach The assessment was provided through orientation, but more publicity was needed. |
| Action | Add More Modules Once implemented, SHSU will move to the more advanced modules of Ad Astra--event planning and graduation planner. |
| Action | Conversion Training The conversion training will begin in March 2008. |
| Action | Dean Review The associate deans will review this information with the appropriate deans. |
| Action | Enhance Recruitment Process The new modules will enhance the recruitment process. |
| Action | Marketing Strategy The assessment company was contacted to help with a marketing strategy. |
| Action | Packaging Policy An analysis will be conducted on the packaging policies for students. |
| Action | Software and Hardware The software and hardware need improvements for each department to scan documents efficiently. |