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Assessment : 2006 - 2007 : Administrative Support :
Career Services

5 Goals     9 Objectives     9 Indicators     12 Criteria     23 Findings     9 Actions

GOAL: Career Services - Program Development

Objective Addition Of A Full-time Career Counselor To Career Services Staff
Career Services will hire a Licensed-Professional Career Counselor.
Associated Goals: Career Services - Program Development, Career Services - Staff Hiring, Retention,Training And Development

Indicator Selection Of Career Counselor Candidate
Selection of a candidate for the Career Counselor position posted with SHSU Human Resources Department.
Criteria Career Counselor Hired
Candidate chosen in the interview process is approved for hire by the SHSU Human Resources Department.
Finding Career Counselor Joins Staff
Ms. Rachel Phelps, M.A., LPC-S was hired and began work 11/6/06
Actions for Objective:

Action Career Counseling Staff Expansion
Career Services programs and outreach significantly increased with the addition of the career counselor staff position. We will seek to add additional counselor positions in the near future. As an immediate solution, our Career Counselor, Rachel Phelps will become certified to supervise counseling interns from the SHSU Counselor Education program to further expand our career counseling and career education services.

GOAL: Career Services - Program Development

Objective Early Major/Career Choice Identification
Career Services will provide support to enable students to identify a major/career path their first academic year.
Associated Goals: Career Services - Program Development, Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Indicator Collaboration To Initiate Programs To Encourage Early Major/Career Choice Will Occur.
Collaboration with First Year Experience, New Student Orientation and the SAM Center to initiate programs to encourage early identification of major and/or career path choice will occur.
Criteria Evidence of Collaboration
Program, event and/or service initiated during the 2006-2007 academic year through collaboration with First Year Experience and/or the New Student Orientation Program.
Finding Career Assessments Offered SAM 136 Classes
Career Assessments were administered and interpreted for SAM 136 classes whose instructors chose to include this in the career-exploration segment of their syllabus.
Finding New Student Orientation Program Added
Career Services presented a 20 minute PowerPoint presentation on "Choosing a Major That Fits" for 5 sessions at each of the nine New Student Orientations held Summer 2007 for the first time.
Actions for Objective:

Action Early Major/Career Choice Identification Action
We will continue to collaborate with the New Student Orientation, the First Year Experience Program, and the SAM Center to support early major/career choice among our first year students by developing additional programs.

GOAL: Career Services - Program Development

Objective Establish A Career Services Advisory Committe
Career Services will establish a Career Services Advisory Committee consisting of faculty representing each of the five academic colleges.
Associated Goals: Career Services - Program Development

Indicator Establishment Of The Career Services Advisory Committee  
Advisory Committee positions are filled and the inaugural meeting is planned.
Criteria Career Services Advisory Committee Members Attend First Meeting
Advisory Committee members attend first meeting Spring 2007 semester.
Finding Career Services Advisory Committee Meeting Held
The first Career Services Advisory Meeting was held May 3, 2007. 10 of the 13 faculty representatives were present and welcomed at a luncheon hosted by the V.P. of Enrollment Management and the Director of Career Services in the Lowman Student Center''s President''s Dining Room.
Actions for Objective:

Action Career Services Advisory Committee Action
The Career Services Director will meet with each of the Career Services Advisory Committee members individually to become better familiarized with the career-related needs and concerns of that academic area. The Committee as a whole will meet at least once each semester.

GOAL: Career Services - Program Development

Objective Increase Awareness Of Career Services On Campus Through The Addition Or Enhancement Of Programs.
Career Services will add or enhance programs and events designed to increase awareness of Career Services on campus.
Associated Goals: Career Services - Program Development, Career Services - Public Relations And Marketing

Indicator Scheduling And Promotion Of New Programs And Events
New and/or enhanced events and programs planned during the 2006-2007 academic year designed to increase awareness of Career Services on Campus.
Criteria New Programs and Events Implemented
Planned new programs and events designed to increase awareness of Career Services on campus are actually implemented during the 2006-2007 academic year.
Finding "Resume Doc Is In" Booth Program Introduced
"Resume Doctor Is In" Booth was set up in the LSC Mall Area 9/13/2006-9/14/2006 for the purpose of increasing campus awareness of Career Services. 35 Resumes were critiqued at the booth.
Finding CSO Luncheon
In an effort to increase awareness and utilization of the student employment job posting feature of Career Services'' online "Jobs 4 Kats" program, employing department representatives campus-wide were invited to attend an informative luncheon December 2006. 43 department representatives learned about the student employment applications from the CEO of the software company.
Finding Career Cafe Program Introduced
On 2/7/2007 Career Services set up their tent in the LSC Mall Area and served Hot Chocolate and Coffee to students as they were between classes. Information about Career Services was also distributed as were materials to assist students in preparing for the upcoming COBA Business Career Fair.
Finding Career Expo Kick-Off Party Is Re-Instated
A Career Expo Kick Off Party was held 9/19/2006 in the LSC Mall Area. The Career Services tent was set up, and door prizes contributed by employers were given away through drawings. A live DJ provided music while information about the upcoming Career Expo and Career Services was distributed. Refreshments were provided and over 510 students attended.
Actions for Objective:

Action Promotion of Career Services on Campus
SHSU Career Services will continue to add or enhance programs to increase awareness of our resources and services on campus.

GOAL: Career Services - Program Development

Objective Provide Enhanced Employer Services
Career Services will increase employer participation and measure satisfaction in recruitment activities.
Associated Goals: Career Services - Program Development

Indicator Employer Evaluations And On-Campus Recruiting Activities Reports
Evaluations are distributed to employers at the conclusion of the job fairs and their on-campus interview schedules. Staff reports also include statistics measuring employer participation in these recruiting events and programs.
Criteria Employer Overall Rating of Job Fair
The majority of employers will indicate either a "5" (Excellent) or "4" (Good) response in their overall rating of the Job Fair as surveyed in the Employer Evaluation distributed at the conclusion of each event.
Finding Overall Rating of Career Expo Positive
91% of Career Expo Employer Evaluations returned (77) indicated positive ratings of "Excellent" (30) and "Good" (40).
Finding Overall Rating of Fall Teacher Job Fair Positive
100% of Fall Teacher Job Fair Employer Evaluations returned (63) indicated positive ratings of "Excellent" (53) and "Good" (10).
Finding Overall Rating of Spring Teacher Job Fair Positive
96% of Spring Teacher Job Fair Employer Evaluations returned (110) indicated positive ratings of "Excellent" (84) and "Good" (26).
Finding Overall Rating of Summer Camp Job Fair Positive
51% of Summber Camp Job Fair Employer Evaluations returned (42) indicated positive ratings of "Excellent" (5) and "Good" (18).
Criteria Employers'' Degree of Satisfaction with Services Coordinated by Department
The majority of employers returning evaluations following on-campus recruiting visits will indicate that they found our services to be "Above Average" or "Excellent".
Finding Employers Satisfied with Fall OCI Services
100% of the Employer Surveys collected (17)at the end of the Fall 2006 On-Campus Interviews (OCI) indicated they found the services coordinated by the Career Services Department to be "Excellent" (10) or "Above Average" (7).
Finding Employers Satisfied with Spring OCI Services
86% of the Employer Surveys collected (21) at the end of the Spring 2007 On-Campus Interviews (OCI) indicated they found the services coordinated by the Career Services Department to be "Excellent" (12) or "Above Average" (6).
Criteria Increased Employer Participation in Recruiting Activities
Staff reports will indicate an increase in employer participation in Job Fairs, On-Campus Interviews, in Resume Referral Requests, and in Job Postings from the previous academic year.
Finding Increased Employer Participation in Recruiting
Career Services Annual Report indicates a 51% increase in employer participation in recruiting activities. Employer participation in Job Fairs, On-Campus Interviews and in Postings Job Opportunities was compared to that recorded the previous academic year
Actions for Objective:

Action Employer Services Action
In review of our findings, considering Employer Evaluations and benchmarking among other colleges, we will continue our employer services offered, but will change the time of the Teacher Job Fairs from afternoon to mornings to better accommodate recruiters travel schedules.

GOAL: Career Services - Program Development

Objective Provide Enhanced Student/Alumni Services
Career Services will increase student and alumni participation and measure satisfaction in its programs and services.
Associated Goals: Career Services - Program Development

Indicator Student Evaluations And Staff Reports
Evaluations are collected from students at the conclusion of job fairs they attended. Staff reports also include statistics measuring student participation in Career Services events and programs.
Criteria Helpfulness of the Job Fair in Meeting Employer Representatives for Employment Opportunities
The majority of students completing evaluations following Job Fairs will answer "Yes" to Question #2 which asks "Was the [Name of Event] Job Fair helpful to you in meeting employer representatives for employment opportunities?"
Finding Student Ratings of Career Expo Positive
97% of Career Expo Student Evaluations returned (174) indicated that they found the event helpful in meeting recruiters for employment/internship opportunities.
Finding Student Ratings of Fall Teacher Job Fair Positive
96% of Fall Teacher Job Fair Student Evaluations returned (166) indicated that they found the event helpful in meeting recruiters for employment opportunities.
Finding Student Ratings of Sprg.Teacher Job Fair Positive
98% of Spring Teacher Job Fair Student Evaluations returned (240) indicated that they found the event helpful in meeting recruiters for employment/internship opportunities.
Finding Student Ratings of Summer Camp Job Fair Positive
91% of Summer Camp Job Fair Student Evaluations returned (86) indicated that they found the event helpful in meeting recruiters for employment/internship opportunities.
Criteria Increased Student Participation
Staff reports will indicate an increase in student participation in Career Services programs compared to participation in those same programs occuring in the previous academic year.
Finding Increased Student Participation
The Career Services Annual Report indicates growth in student participation in Career Services programs and events. There was a 45% increase in participation as compared to that of the previous academic year.
Actions for Objective:

Action Student/Alumni Services Action
Career Services will continue to develop programming designed to enhance our student/alumni services.

GOAL: Career Services - Public Relations And Marketing

Objective Baccalaureate Graduate Success Reporting
Career Services will seek a reliable source of statistical information regarding the percentage of SHSU baccalaureate graduates employed in Texas or enrolled in Texas graduate programs within one year of their graduation date to provide to prospective students, their parents and to employers interested in recruiting SHSU students and alumni.
Associated Goals: Career Services - Public Relations And Marketing , Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Indicator Locate Or Develop A Reliable Graduate Follow-Up Survey
Reliable statistical information regarding SHSU graduate success, as it pertains to their employment and/or entrance into a graduate program within six months to a year of their graduation date, is developed or obtained from an external source.
Criteria Reliable Graduate Succes Report is Located
The Texas Higher Education Coordinating Board''s web site featuring the "Accountability System for Universities with Measures of Excellence - Statewide" page contains a Baccalaureate Graduate Success Report. The report lists statewide averages as well as those for individual state universities.
Finding THECB Graduate Success Report will be Benchmark
The most recent (FY 2006)Texas Higher Education Coordinating Board (THECB) Baccalaureate Graduate Success Report indicates 89.3% of SHSU baccalaureate graduates were employed in Texas or enrolled in a Texas graduate program within one year of graduation. This is greater than the 85% average of public universities state-wide .
Actions for Objective:

Action Follow-up Graduate Survey
The THECB Baccalaureate Graduate Success Report will be used, but it does not report the additional information we seek such as new graduates'' starting salaries, job or industry type, or information indicating whether or not they were employed in a field directly related to their major. We will deveop our own follow-up graduate survey which will be sent electronically, first to the May 2008 graduates and then to the August and December 2008 graduates and then to every graduating class following.

GOAL: Career Services - Public Relations And Marketing

Objective Increase Awareness Of Career Services On Campus Through The Addition Or Enhancement Of Programs.
Career Services will add or enhance programs and events designed to increase awareness of Career Services on campus.
Associated Goals: Career Services - Program Development, Career Services - Public Relations And Marketing

Indicator Scheduling And Promotion Of New Programs And Events
New and/or enhanced events and programs planned during the 2006-2007 academic year designed to increase awareness of Career Services on Campus.
Criteria New Programs and Events Implemented
Planned new programs and events designed to increase awareness of Career Services on campus are actually implemented during the 2006-2007 academic year.
Finding "Resume Doc Is In" Booth Program Introduced
"Resume Doctor Is In" Booth was set up in the LSC Mall Area 9/13/2006-9/14/2006 for the purpose of increasing campus awareness of Career Services. 35 Resumes were critiqued at the booth.
Finding CSO Luncheon
In an effort to increase awareness and utilization of the student employment job posting feature of Career Services'' online "Jobs 4 Kats" program, employing department representatives campus-wide were invited to attend an informative luncheon December 2006. 43 department representatives learned about the student employment applications from the CEO of the software company.
Finding Career Cafe Program Introduced
On 2/7/2007 Career Services set up their tent in the LSC Mall Area and served Hot Chocolate and Coffee to students as they were between classes. Information about Career Services was also distributed as were materials to assist students in preparing for the upcoming COBA Business Career Fair.
Finding Career Expo Kick-Off Party Is Re-Instated
A Career Expo Kick Off Party was held 9/19/2006 in the LSC Mall Area. The Career Services tent was set up, and door prizes contributed by employers were given away through drawings. A live DJ provided music while information about the upcoming Career Expo and Career Services was distributed. Refreshments were provided and over 510 students attended.
Actions for Objective:

Action Promotion of Career Services on Campus
SHSU Career Services will continue to add or enhance programs to increase awareness of our resources and services on campus.

GOAL: Career Services - Staff Hiring, Retention,Training And Development

Objective Addition Of A Full-time Career Counselor To Career Services Staff
Career Services will hire a Licensed-Professional Career Counselor.
Associated Goals: Career Services - Program Development, Career Services - Staff Hiring, Retention,Training And Development

Indicator Selection Of Career Counselor Candidate
Selection of a candidate for the Career Counselor position posted with SHSU Human Resources Department.
Criteria Career Counselor Hired
Candidate chosen in the interview process is approved for hire by the SHSU Human Resources Department.
Finding Career Counselor Joins Staff
Ms. Rachel Phelps, M.A., LPC-S was hired and began work 11/6/06
Actions for Objective:

Action Career Counseling Staff Expansion
Career Services programs and outreach significantly increased with the addition of the career counselor staff position. We will seek to add additional counselor positions in the near future. As an immediate solution, our Career Counselor, Rachel Phelps will become certified to supervise counseling interns from the SHSU Counselor Education program to further expand our career counseling and career education services.

GOAL: Career Services - Staff Hiring, Retention,Training And Development

Objective Staff Training And Professional Development
Career Services will provide training and professional development opportunities and encourage staff to attend these programs throughout the 2006-2007 academic year.
Associated Goals: Career Services - Staff Hiring, Retention,Training And Development

Indicator Staff Participation In Training And Professional Development
Career Services staff submits registrations and, if necessary, travel applications to attend training and professional development programs and events.
Criteria Participation Level of Career Services staff attending training and professional development events
100% of the Career Services staff will attend at least one training or professional development program or event during the 2006-2007 academic year.
Finding 100% Staff Participation
100% of Career Services staff participated in at least one training and professional development event or program during the 2006-2007 academic year.
Actions for Objective:

Action Professional Development and Training
Career Services will continue to promote staff development and training by encouraging individuals to attend at least one program or event each academic year.

GOAL: Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Objective Baccalaureate Graduate Success Reporting
Career Services will seek a reliable source of statistical information regarding the percentage of SHSU baccalaureate graduates employed in Texas or enrolled in Texas graduate programs within one year of their graduation date to provide to prospective students, their parents and to employers interested in recruiting SHSU students and alumni.
Associated Goals: Career Services - Public Relations And Marketing , Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Indicator Locate Or Develop A Reliable Graduate Follow-Up Survey
Reliable statistical information regarding SHSU graduate success, as it pertains to their employment and/or entrance into a graduate program within six months to a year of their graduation date, is developed or obtained from an external source.
Criteria Reliable Graduate Succes Report is Located
The Texas Higher Education Coordinating Board''s web site featuring the "Accountability System for Universities with Measures of Excellence - Statewide" page contains a Baccalaureate Graduate Success Report. The report lists statewide averages as well as those for individual state universities.
Finding THECB Graduate Success Report will be Benchmark
The most recent (FY 2006)Texas Higher Education Coordinating Board (THECB) Baccalaureate Graduate Success Report indicates 89.3% of SHSU baccalaureate graduates were employed in Texas or enrolled in a Texas graduate program within one year of graduation. This is greater than the 85% average of public universities state-wide .
Actions for Objective:

Action Follow-up Graduate Survey
The THECB Baccalaureate Graduate Success Report will be used, but it does not report the additional information we seek such as new graduates'' starting salaries, job or industry type, or information indicating whether or not they were employed in a field directly related to their major. We will deveop our own follow-up graduate survey which will be sent electronically, first to the May 2008 graduates and then to the August and December 2008 graduates and then to every graduating class following.

GOAL: Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Objective Early Major/Career Choice Identification
Career Services will provide support to enable students to identify a major/career path their first academic year.
Associated Goals: Career Services - Program Development, Career Services - Student Recruitment/Retention Support And Graduate Success Programs

Indicator Collaboration To Initiate Programs To Encourage Early Major/Career Choice Will Occur.
Collaboration with First Year Experience, New Student Orientation and the SAM Center to initiate programs to encourage early identification of major and/or career path choice will occur.
Criteria Evidence of Collaboration
Program, event and/or service initiated during the 2006-2007 academic year through collaboration with First Year Experience and/or the New Student Orientation Program.
Finding Career Assessments Offered SAM 136 Classes
Career Assessments were administered and interpreted for SAM 136 classes whose instructors chose to include this in the career-exploration segment of their syllabus.
Finding New Student Orientation Program Added
Career Services presented a 20 minute PowerPoint presentation on "Choosing a Major That Fits" for 5 sessions at each of the nine New Student Orientations held Summer 2007 for the first time.
Actions for Objective:

Action Early Major/Career Choice Identification Action
We will continue to collaborate with the New Student Orientation, the First Year Experience Program, and the SAM Center to support early major/career choice among our first year students by developing additional programs.

GOAL: Career Services - Technological Maintenance And Advancement

Objective Increase Utilization Of Career Services' Online Career Assessments
Career Services offers a relatively new service providing the online administration of the Myers-Briggs Type Indicator and the Newly Revised Strong Interest Inventory and will increase awareness and utilization of this free service among SHSU students.
Associated Goals: Career Services - Technological Maintenance And Advancement

Indicator SkillsOne Online Inventory And Use History Report
SkillsOne's "Inventory and Use History" feature reports administrations of online Myers Briggs Type Indicator and The Newly Revised Strong Interest Inventory assessments.
Criteria Number of Online Career Assessments Taken Increases
The SkillsOne Online Inventory and Use History Report will indicate an increase in the number of assessments administered when compared to the number administered the previous academic year.
Finding Career Assessment Administrations Increased
1,047 Career Assessment online administrations were reported during the 2006-2007 academic year as compared to 266 administered during the 2005-2006 academic year.
Actions for Objective:

Action Online Career Assessments
Career Services will continue to promote the availability at no cost of online career assessments during New Student Orientation, through SAM 136 classes, our web site and through professors.

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