SACS Reaffirmation
| Objective | Provide Automated Bulk Mailing Services | |
| Provide automated bulk mailing services to save time, trouble and postage expense for customers. Associated Goals: Centralize Bulk Mailing |
| Indicator | Utilization Of Bulk Mail Service Customers use centralized bulk mailing services when needed. |
| Criteria | Customer acceptance Customers voluntarily use cetralized bulk mailing services. |
| Finding | Promote bulk mailing services Some customers are still not aware of centralized bulk mailing service. |
| Action | Self promotion All print orders will be reviewed by print staff to inform customers about bulk mailing services when a potential need arises. |
| Objective | Produce High-quality Printing | |
| Produce high-quality printed materials for recruiting new students and fundraising. Associated Goals: Improve Print Quality |
| Indicator | Print Quality Meets Expectations Print quality meets or exceeds customer expectations. |
| Criteria | Accurate proofing Printing service achieves a close match between proofing and printing. |
| Finding | Color management Print staff is working to get color proofing to more closely match printing |
| Action | Color testing and evaluation Print staff to provide further color testing and evaluation. |
| Objective | Fast And Reliable Service | |
| Supervise order entry and production to reliably meet customer's deadline needs. Associated Goals: Timely Scheduling |
| Indicator | On-time Delivery Customers are happy and confident as to when their printing orders will be completed. |
| Criteria | Daily Work Schedule Print staff works from daily work schule to meet job deadlines. |
| Finding | Customer interview Print staff is not always aware of actually when a customer''s job needs to be done. |
| Action | Order entry Print to work harder at finding out when a printing job needs to be completed. |
| Objective | Professional Graphic Design Services | |
| Produce marketing materials that are attractive and professional looking. Associated Goals: Upgrade Design Of Printed Materials |
| Indicator | Graphic Design Improvement Customers see and appreciate design improvements. |
| Criteria | Graphic design assistance Print staff is successful in improving various design aspects of printing jobs. |
| Finding | Establishing confidence Print staff is gaining customer''s confidence with each successful outcome. |
| Action | Design Consultation Graphic design services will be offered to customers as the need arises. |