SACS Reaffirmation
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Assessment : 2006 - 2007 : Administrative Support :
Counseling Services
5 Goals 7 Objectives 7 Indicators 7 Criteria 8 Findings 7 Actions
GOAL: ADA - Adaptive Technology
| Objective | ADA-Assessment of Adaptive Technology | |
| Assess the quality and utility of adaptive technology equipment by from the perspective of student users and student disability experts from peer institutions. Associated Goals: ADA - Adaptive Technology |
| Indicator | ADA - Data from Peer Institutions Data will collected from a selection of experts from peer institutions regarding the quality of the adaptive technology. |
| Criteria | ADA - Comparison with TSUS institutions Adaptive Technology quality will be equal to or greater than that of other institutions in the Texas State University System |
| Finding | ADA-Adaptive Technology Information was gathered from the following universities: Lamar University Stephen F. Austin University Texas State University We are continuing to seek further information from other universities. Information collected thus far indicated that SHSU needed to update some of the adaptive technology software. |
| Indicator | ADA Student Survey  Data will be collected from students regarding their use of and level of satisfaction with the adaptive technology and disability services. |
| Criteria | ADA - Student Survey results 90% of surveyed students will indicate satisfaction with services provided by Services for Students with Disabilities and with the overall environment at SHSU in regards to the needs of students with disabilities. |
| Finding | ADA - Student Survey Results Results of the ADA Student Survey indicate that the vast majority of students (91.2%) who responded to the statement "I would recommend the services of SSD to SHSU students" agreed with the statement. See attached report for further details. |
Actions for Objective:
| Action | ADA-Adaptive Technology Have purchased and installed upgrades to adaptive technology software in collaboration with Computer Services. |
GOAL: ADA - Student/Faculty/Staff Awareness
| Objective | ADA-Disability Informational Outreach | |
| Conduct workshops and other outreach programs focused on disability awareness to university faculty, staff, and administrators. Associated Goals: ADA - Student/Faculty/Staff Awareness |
| Indicator | ADA - Faculty Survey - Disability Awareness A survey to establish the awareness of Services for Students with Disabilities among faculty, staff and administrators and assess their knowledge of basic ADA requirements and effective teaching methods for students with disabilities. |
| Criteria | ADA - Faculty Survey results 90% of surveyed faculty will indicate basic awarenss of ADA requirements, effective teaching methods for students with disabilities, and of services provided by Services for Students with Disabilities. |
| Finding | ADA - Faculty Survey Results indicate that many faculty have not/do not have contact with Disability Services. Of those that have/do, most have found the SSD staff to be responsive to any concerns they have regarding disability accommodations for their students. with only 2.4% disagreeing with this statement. |
| Finding | ADA - Faculty Survey Results indicate that many faculty have not/do not have contact with Disability Services. Of those that have/do, most have found the SSD staff to be responsive to any concerns they have regarding disability accommodations for their students. with only 2.4% disagreeing with this statement. |
Actions for Objective:
| Action | ADA Faculty Survey Services for Students with Disabilities Coordinator has been conducting outreach programs for department heads in each college of the university and has thus far met with faculty in Education, Criminal Justice, and Humanities & Social Sciences. |
GOAL: ADA - Student/Faculty/Staff Awareness
| Objective | ADA-Disability Survey | |
| Assess the awareness of faculty, staff, and administrators regarding disabiltiy concerns and to evaluate responsiveness of Services for Students with Disabilities Office. Associated Goals: ADA - Student/Faculty/Staff Awareness |
| Indicator | ADA - Faculty Survey - Disability Awareness A survey to establish the awareness of Services for Students with Disabilities among faculty, staff and administrators and assess their knowledge of basic ADA requirements and effective teaching methods for students with disabilities. |
| Criteria | ADA - Faculty Survey results 90% of surveyed faculty will indicate basic awarenss of ADA requirements, effective teaching methods for students with disabilities, and of services provided by Services for Students with Disabilities. |
| Finding | ADA - Faculty Survey Results indicate that many faculty have not/do not have contact with Disability Services. Of those that have/do, most have found the SSD staff to be responsive to any concerns they have regarding disability accommodations for their students. with only 2.4% disagreeing with this statement. |
| Finding | ADA - Faculty Survey Results indicate that many faculty have not/do not have contact with Disability Services. Of those that have/do, most have found the SSD staff to be responsive to any concerns they have regarding disability accommodations for their students. with only 2.4% disagreeing with this statement. |
| Indicator | ADA Student Survey Data will be collected from students regarding their use of and level of satisfaction with the adaptive technology and disability services. |
| Criteria | ADA - Student Survey results 90% of surveyed students will indicate satisfaction with services provided by Services for Students with Disabilities and with the overall environment at SHSU in regards to the needs of students with disabilities. |
| Finding | ADA - Student Survey Results Results of the ADA Student Survey indicate that the vast majority of students (91.2%) who responded to the statement "I would recommend the services of SSD to SHSU students" agreed with the statement. See attached report for further details. |
Actions for Objective:
| Action | ADA-Student Survey Results of ADA-Student Survey were shared with Disabiltiy Services staff, indicating a very high degree of satisfaction with the services. Kay areas to address include providing more outreach to academic departments to ensure their awareness of ADA Compliance and students perceptions of faculty responsiveness to students with disabilities. |
GOAL: CC-Multicultural Awareness
| Objective | CC-Diversity/Inclusiveness | |
| The population of students served will reflect the diversity of the SHSU student body to demonstrate the inclusiveness of the agency as well as to communicate to students the value of this inclusive posture. Associated Goals: CC-Multicultural Awareness |
| Indicator | CC-Racial/Ethnic Demographics Report data reflecting racial/ethnic demograhics to be compared with general student population. |
| Criteria | CC-Racial/Ethnic Representation Racial/ethnic demograhpics of students receiving clinical services will be comparable to those of the broader campus population. |
| Finding | CC-Racial/Ethnic Demographics Use of CC by Racial/Ethnic minority students has consistently been at @ 30-33%, which is somewhat higher than the percentage of students of racial/ethnic minority status on this campus, (@ 28-30%) |
Actions for Objective:
| Action | CC-Racial/Ethnic Representation Data indicating percentage of students from racial/ethnic minorities was reviewed with staff. Efforts will continue to reach out to students of color through preventive education and outreach presentations. |
GOAL: CC-Service Provision
| Objective | CC-Brief Therapy | |
| Provide time-limited counseling and psychological services to the Sam Houston State University student population which meets the needs of those students. Associated Goals: CC-Service Provision |
| Indicator | CC-Clinical Productivity Report data reflecting number of students seen for services, number of session provided, and client satisfaction. |
| Criteria | CC-Client Satisfaction An increase in 5% of total number of students seen and sessions provided. A satisfaction rate of 80% for those receiving clinical services. |
| Finding | CC-Service Provision A survey conducted during the end of Fall 2006 and also the end of Spring 2007 semesters indicate an overall high degree of satisfaction on the part of those who responded to the survey. |
Actions for Objective:
| Action | CC-Client Satisfation Review of Data Review of data collected during 2006-07 revealed high degree of satisfaction. This information was reviewed with both staff and administration and resulted in discussion of what were the likely contributing factors to this very positive result. |
GOAL: CC-Service Provision
| Objective | CC-Outreach | |
| Provide workshops and other preventive educational outreach programs focused on psychological and emotional health to the student population. Students will learn about a variety of topics, including how to manage stress, maintain healthy relationships, and improve their overall emotional health. Associated Goals: CC-Service Provision |
| Indicator | CC - Outreach Assessment Conduct evaluations of the effectiveness of the outreach initiatives provided by the Counseling Center staff. |
| Criteria | CC - Outreach evaluation results 80% of students completing evaluation of outreach program will communicate overall satisfaction with the program. |
| Finding | CC-Outreach Evaluation Results Results from surveys of student satisfaction indicate overll high degree of satisfaction with outreach efforts. |
Actions for Objective:
| Action | CC-Outreach Programming Results of outreach satisfaction survey were shared with the clinical staff. Discussion of new outreach topics and methods of presenting material to audience will continue throughout the year. |
GOAL: CC-Training
| Objective | CC-Graduate Training Program | |
| Provide training opportunities to graduate students in the mental health professions that will contribute to their ability to further learn and apply psychological principles with clients from the SHSU student population. Associated Goals: CC-Training |
| Indicator | CC-Training Effectiveness Formal evaluation of clincial services provided by graduate student trainees in addition to evaluation of training program effectiveness by said trainees. |
| Criteria | CC-Trainee Evaluation All graduate students will receive passing grades in their practicum course. Clinical supervisors will rate graduate students as at least moderately effective in the application of psychological principles with counseling clients. |
| Finding | CC-Training Site Evaluation Results of trainee evaluation revealed high levels of satisfaction with the training provided by the counseling center staff. In addition, trainees met or exceeded set expectations, and all trainees received passing grades for their placements. |
Actions for Objective:
| Action | CC-Future Training Needs Results of trainee evaluations were shared with the clinical staff, and options for the further refining of the training program were discussed. |