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Assessment : 2013 - 2014 : Educational Programs :
Communication Studies BA/BS

3 Goals    3 Objectives    6 Indicators    6 Criteria    6 Findings    3 Actions


GOAL: Application Of Theory

Objective  
Applying Communication Theory
Graduates will be able to apply communication theory to specific communication contexts.


Indicator  
Student Application Of Theory  
We will measure attainment of Goal 1 through an annual evaluation of a sample of final student term papers in 3300 and 4300 level courses, such as Intercultural Communication, Small Group Communication, Nonverbal Communication, Communication Theory, and Family Communication. The first component of this rubric is Evidence of Understanding of the Applicable Theory or Theories including the Effective Connection of Theory or Theories to Communication Behavior (see Supporting Document attached).  The scale for measuring this degree objective will be the same throughout the department's set of objectives for BA/BS students.
Criterion  
Student Application Of Theory  
An average grade of 3 is the criterion for satisfying the target outcome.

Finding  
Student Application Of Theory  
Two different sets of student papers (N = 20) were evaluated by faculty members.  The combined mean of the evaluations was 4.3.
Indicator  
Student Mastery Of Written Composition  
The second component of this rubric is Control of the Mechanics of Written Composition (see Supporting Document attached).
Criterion  
Student Mastery Of Written Composition  
An average grade of 3 is the criterion for satisfying the target outcome.
Finding  
Student Mastery Of Written Composition  
Two different sets of student papers (N = 20) were evaluated by faculty members.  The combined mean of the evaluations was 3.95 (tabled results shown in the attachment for Student Application of Theory).
Actions for Objective:

Action  
Application Of Theory  
Student application of theory was improved compared to last year.  A new measure this year, mastery of written composition, yielded a satisfactory score.  However, a review of student papers reveals several areas of writing skill (e.g., paragraphing, sentence structure, usage) which are surprisingly deficient.  The faculty will develop and implement a written composition guide for use in its upper level classes.


GOAL: Communication Presentations

Objective  
Communication Presentations
Graduates will be able to communicate effectively in a variety of oral communication situations

Indicator  
Student Presentations  
We will measure attainment of Goal 2 first through an annual evaluation of a sample of recorded final student presentations given in such courses as Public Speaking and Speech for Business and the Professions. The components of this rubric include the following: Evidence of Content Mastery and Evidence of Mastery of Delivery including Visual Aids (see Supporting Document attached).
Criterion  
Student Presentations  
An average grade of 3 is the criterion for satisfying the target outcome.

Finding  
Student Presentations  
A larger number of student presentations (N = 32) were evaluated this year than in previous years to improve validity of the measure.  The mean student score for the presentations was 3.53.
Indicator  
Student Speech Outlines  
We will measure attainment of Goal 2 secondly through an evaluation of the student speech outlines accompanying the recorded final student presentations.  The components of this rubric are adherence to standard outline form and proper reference citation form (see Supporting Document attached). 
Criterion  
Student Speech Outlines  
An average grade of 3 is the criterion for satisfying the target outcome.
Finding  
Outlines For Presentations  
The mean student score for the presentation outlines was 3.09 (tabled outline scores are included in the attachment for Student Presentations).
Actions for Objective:

Action  
Communication Presentations  
While scores on student presentations were acceptable, there is clearly room for improvement.  The faculty will meet in a workshop setting to discuss ways of raising these scores.  Scores on student speech outlines exceeded the criterion only minimally, and inspection of the outlines reveals several areas which need improvement (e.g., full sentence form, formatting details, source citations) and for which the faculty will develop and implement guidelines for the preparation of outlines for use in each class.


GOAL: Research And Computer Literacy

Objective  
Research And Computer Literacy
Graduates will be able to assess and report the results of communication research found in refereed scholarly journals as well as in electronic and online databases.

Indicator  
Student Research And Computer Literacy  
We will measure Goal 3 with an annual evaluation of a sample of student papers involving reviews of research literature assigned in such courses as Introduction to Communication Theory and Communication Theory. The first component of this rubric is Evidence of a Comprehensive Knowledge of a Confined Research Area and is the same as for Goal 1 Indicator 1.  Included in this rubric is an assessment of each student's mastery of Microsoft Word and the use of Communication Abstracts and similar online databases.
Criterion  
Student Research And Computer Literacy  
An average grade of 3 is the criterion for satisfying the target outcome.

Finding  
Student Research And Computer Literacy  
The mean student score for research and computer literacy was 3.7 (see Supporting Document attached).
Indicator  
Student Mastery Of Written Composition II  
The second component of this rubric is mastery of written communication (see document attached to Goal 1 Indicator 1). 
Criterion  
Student Mastery Of Written Composition II  
An average grade of 3 is the criterion for satisfying the target outcome.
Finding  
Student Mastery Of Written Communication II  
The mean student score for mastery of written communication II was 3.6 (see Supporting Document for Student Research and Computer Literacy).
Actions for Objective:

Action  
Research And Computer Literacy  
Student research and computer literacy and mastery of written composition, the latter a new measure this year, show acceptable scores, and the results for this goal are better than for either of the other two goals.  However, the faculty will share the writing guidelines developed for Goal 1 with the classes measured for this goal in an effort to improve writing even more.



Previous Cycle's "Plan for Continuous Improvement"

The Department of Communication Studies continues to meet its goals for the most part, although student performance was down a bit this year.  The department has considered new efforts to address these lower student scores and will implement them in all relevant classes in the coming year.
Update on Previous Cycle's "Plan for Continuous Improvement"

Student performance scores were improved compared to last year, and new measures of writing reveal satisfactory student performance.  The department explored ways of accessing online student performances, so that they could be evaluated but continued to find hardware/software problems with doing this. 
Plan for Continuous Improvement

The primary focus for improvement in the coming year will be the development of student guidelines for writing and for outlining.  This will address weaknesses noted in the findings for Goals 1, 2, and 3 for this year and will prepare the department for anticipated university-wide changes in the expectations for writing-enhanced courses.  To accomplish this, the faculty will: 1) discuss the components of good outlining and writing, 2) develop guidelines for outlining and writing, and 3) distribute these two sets of guidelines to undergraduate students in each of our classes. 


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Sam Houston State University
Huntsville, TX 77341
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