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Assessment : 2006 - 2007 : Educational Support :
Correspondence

2 Goals     2 Objectives     3 Indicators     3 Criteria     3 Findings     3 Actions

GOAL: Technology in Communication

Objective Technology Utilization
Increase use of electronic means of communication
Associated Goals: Technology in Communication

Indicator Electronic Activity Report to Students -- CORR01M
An activity report within CORR01M will automatically be sent via-email upon completion of requests for extensions, drops, reinstatements, transfers, and final grades.
Criteria Correspondence Course Communication
One hundred percent (100%) of communications will be sent to students and faculty via e-mail.
Finding Electronic Activity Report to Students
Assessment in progress -- the division is still in the process of compiling the assessment data.
Indicator Late Lesson Report to Graders -- CORR76RC
A late lesson report, CORR76RC, will be generated on a monthly basis to alert course graders of their tardiness in returning lessons.
Criteria Increase in Grader Compliance
One hundred percent (100%) of all course graders will comply with the two-week return time frame.
Finding Late Lesson Report to Graders
Assessment in progress -- the division is still in the process of compiling the assessment data.
Actions for Objective:

Action Correspondence Course Communication
The assessment will be carried out for 2007-2008.
Action Late Lesson Report to Graders
The assessment will be carried out for 2007-2008.

GOAL: Timeliness in Enrollment Procedures

Objective Increase Accessibility of Packets
To have enrollment packets ready for shipment to allow students the option for print-based or electronic packets
Associated Goals: Timeliness in Enrollment Procedures

Indicator Utilization of Activity Report
An activity report within CORR01M is utilized to notify the student that his/her application has been processed.
Criteria Improve Process Time
Enrollment applications are processed within one(1) to two(2) business days.
Finding Collaboration with Registrar
Assessment in progress -- the division is still in the process of compiling the assessment data.
Actions for Objective:

Action Utilization of Activity Report
The assessment will be carried out for 2007-2008.

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