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Assessment : 2006 - 2007 : Administrative Support :
Marketing

4 Goals     4 Objectives     5 Indicators     5 Criteria     5 Findings     5 Actions

GOAL: Enhance The Image Of The University

Objective Improve Content And Appearance Of Publications
Develop and maintain effective publication programs reinforcing the university's standard of excellence. University publications include The Heritage, Kat Konnection and the Capital Campaign newsletter.
Associated Goals: Enhance The Image Of The University, Produce Quality Communication Pieces

Indicator Academic Projects (%)
Number of academic marketing projects divided by the total number of projects.
Criteria 20% Academic Marketing
Of the total marketing resources available, 20% is targeted for specific academic-related marketing. Examples would include advertising a degree plan, developing recruiting material for a college, etc.
Finding On Goal - % Academic Marketing
Through February 2007, the % of academic projects completed are 19% of the total YTD project activity.
Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Indicator University Projects (%)
The number of university marketing projects (non-academic) divided by the total number of projects.
Criteria 80% University Marketing
Of the total available marketing resources, 80% will be used to support university-level marketing. This would include university advertising, advancement & development activities, alumni, admissions, etc.
Finding On Goal - % University Marketing
The number of projects completed is 81%, one percentage point above expectation.
Actions for Objective:

Action Consultations for quality pieces.
Consultations above goal.

GOAL: Enhance The Image Of The University

Objective Improve Marketing Communications
Improve the overall quality of both academic and university communications including meaningful & compelling content, engaging visual design, cohesiveness, and effective delivery of consistent messaging.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Academic Projects (%)
Number of academic marketing projects divided by the total number of projects.
Criteria 20% Academic Marketing
Of the total marketing resources available, 20% is targeted for specific academic-related marketing. Examples would include advertising a degree plan, developing recruiting material for a college, etc.
Finding On Goal - % Academic Marketing
Through February 2007, the % of academic projects completed are 19% of the total YTD project activity.
Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Indicator University Projects (%)
The number of university marketing projects (non-academic) divided by the total number of projects.
Criteria 80% University Marketing
Of the total available marketing resources, 80% will be used to support university-level marketing. This would include university advertising, advancement & development activities, alumni, admissions, etc.
Finding On Goal - % University Marketing
The number of projects completed is 81%, one percentage point above expectation.
Actions for Objective:

Action 81% University projects
University projects are 81% compared to the goal of 80%.

GOAL: Enhance The Image Of The University

Objective To Increase The Demand For Marketing.
To establish the marketing department as a necessary tool to success.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Actions for Objective:

Action Quality Academic projects
Academic demand for marketing expertise continues to increase.
Action Quality project demand
Project volume and demand is currently running above goal/ expectations and with MKT director involvement, quality output achieved.

GOAL: Establish Marketing As Viable Resource

Objective Improve Marketing Communications
Improve the overall quality of both academic and university communications including meaningful & compelling content, engaging visual design, cohesiveness, and effective delivery of consistent messaging.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Academic Projects (%)
Number of academic marketing projects divided by the total number of projects.
Criteria 20% Academic Marketing
Of the total marketing resources available, 20% is targeted for specific academic-related marketing. Examples would include advertising a degree plan, developing recruiting material for a college, etc.
Finding On Goal - % Academic Marketing
Through February 2007, the % of academic projects completed are 19% of the total YTD project activity.
Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Indicator University Projects (%)
The number of university marketing projects (non-academic) divided by the total number of projects.
Criteria 80% University Marketing
Of the total available marketing resources, 80% will be used to support university-level marketing. This would include university advertising, advancement & development activities, alumni, admissions, etc.
Finding On Goal - % University Marketing
The number of projects completed is 81%, one percentage point above expectation.
Actions for Objective:

Action 81% University projects
University projects are 81% compared to the goal of 80%.

GOAL: Establish Marketing As Viable Resource

Objective To Increase The Demand For Marketing.
To establish the marketing department as a necessary tool to success.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Actions for Objective:

Action Quality Academic projects
Academic demand for marketing expertise continues to increase.
Action Quality project demand
Project volume and demand is currently running above goal/ expectations and with MKT director involvement, quality output achieved.

GOAL: Produce Quality Communication Pieces

Objective Improve Content And Appearance Of Publications
Develop and maintain effective publication programs reinforcing the university's standard of excellence. University publications include The Heritage, Kat Konnection and the Capital Campaign newsletter.
Associated Goals: Enhance The Image Of The University, Produce Quality Communication Pieces

Indicator Academic Projects (%)
Number of academic marketing projects divided by the total number of projects.
Criteria 20% Academic Marketing
Of the total marketing resources available, 20% is targeted for specific academic-related marketing. Examples would include advertising a degree plan, developing recruiting material for a college, etc.
Finding On Goal - % Academic Marketing
Through February 2007, the % of academic projects completed are 19% of the total YTD project activity.
Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Indicator University Projects (%)
The number of university marketing projects (non-academic) divided by the total number of projects.
Criteria 80% University Marketing
Of the total available marketing resources, 80% will be used to support university-level marketing. This would include university advertising, advancement & development activities, alumni, admissions, etc.
Finding On Goal - % University Marketing
The number of projects completed is 81%, one percentage point above expectation.
Actions for Objective:

Action Consultations for quality pieces.
Consultations above goal.

GOAL: Produce Quality Communication Pieces

Objective Improve Marketing Communications
Improve the overall quality of both academic and university communications including meaningful & compelling content, engaging visual design, cohesiveness, and effective delivery of consistent messaging.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Academic Projects (%)
Number of academic marketing projects divided by the total number of projects.
Criteria 20% Academic Marketing
Of the total marketing resources available, 20% is targeted for specific academic-related marketing. Examples would include advertising a degree plan, developing recruiting material for a college, etc.
Finding On Goal - % Academic Marketing
Through February 2007, the % of academic projects completed are 19% of the total YTD project activity.
Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Indicator University Projects (%)
The number of university marketing projects (non-academic) divided by the total number of projects.
Criteria 80% University Marketing
Of the total available marketing resources, 80% will be used to support university-level marketing. This would include university advertising, advancement & development activities, alumni, admissions, etc.
Finding On Goal - % University Marketing
The number of projects completed is 81%, one percentage point above expectation.
Actions for Objective:

Action 81% University projects
University projects are 81% compared to the goal of 80%.

GOAL: Produce Quality Communication Pieces

Objective To Increase The Demand For Marketing.
To establish the marketing department as a necessary tool to success.
Associated Goals: Enhance The Image Of The University, Establish Marketing As Viable Resource , Produce Quality Communication Pieces

Indicator Completed Projects
Measures total number of marketing-related projects completed for month-to-date and year-to-date periods.
Criteria # of Projects Completed
Total number of projects completed is measured on a monthly and year-to-date basis. In general,"Completed" is defined as a project that has received final approval and has moved into the production phase.
Finding 37% Above Goal - # Projects
The demand for marketing services has increased significantly over the prior year and has exceeded 2007 forecasts.
Indicator Consulting
Measures the number of marketing consulting requests.
Criteria # of Consultations
Marketing is a support function and builds value for clients through consultation (problem analysis and resolution). Consultation takes place throughout the various processes and phases of a project; however, in this case, consultations represent a more in-depth discussion/ analysis (often referred to brainstorming or conceptualization).
Finding 4% Above Goal - # Consults Goal
The YTD number of consultations exceeds goal by 4%.
Actions for Objective:

Action Quality Academic projects
Academic demand for marketing expertise continues to increase.
Action Quality project demand
Project volume and demand is currently running above goal/ expectations and with MKT director involvement, quality output achieved.

GOAL: To Be Fiscally Responsible.

Objective To Work Within The Marketing Budget.
To plan and execute marketing activities in accordance with the stated budget.
Associated Goals: To Be Fiscally Responsible.

Indicator Compute Marketing Expense Compared To Budget.
Measures whether or not fiscally responsible analyzing actual versus variance to budget.
Criteria Utilize 100% of budget.
To use entire budget, but not over spend.
Finding Fiscal responsibility
Used budget to within 1/2 of 1%.
Actions for Objective:

Action Budget versus actual spending
substracted budget minus actual spending and divided by budget for determination of fiscal responsibility.

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